Frequently Asked Questions
Everything you need to know about our genuine Sony replacement parts and accessories.
Are your parts genuine Sony products?
Yes, we exclusively stock 100% genuine Sony replacement parts and authorized components to ensure perfect compatibility and performance with your electronics.
How can I find the correct part for my specific model?
You can search using your device's model number found on the product sticker. If you are unsure, our technical support team can help you identify the exact part using your serial number.
What is your return policy for electronic components?
We offer a 30-day return policy for most items. However, electronic components must be returned in their original, unopened anti-static packaging to qualify for a refund.
Do you offer international shipping?
Yes, we ship Sony parts worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout based on the weight of the components.
Is there a warranty on replacement parts?
All genuine Sony parts come with a 90-day limited warranty against manufacturer defects. This does not cover damage resulting from improper installation or misuse.
How quickly will my order be processed?
Orders for in-stock parts placed before 2:00 PM EST are typically processed and shipped the same business day.